Enable Remote Access

Sym3 Operator >= V10 is supporting only secured connections:

  • https instead of http.
  • wss instead of ws.

Hence, the configuration of Sym3 requires more configuration.

By default, Sym3 web is accessible only locally, meaning https://localhost:4031/Sym3Web will be accessible from the server only. During the installation, a local certificate has been generated here C:\ProgramData\Sym3\cert and allows only localhost To enable remote access (a web browser from outside the server), an SSL certificate with the specified IP address or hostname is required.

Apply a SSL certificate

Note: this section should be don only once after installtion. No need to do this after upgrading Sym3.

Step1: Generate a new certificate

  1. On the server, Open the web application settings

  2. Open the CERTS tab

  3. Enter the server’s IP address:

    • If the IP Address field is empty, the current certificate only allows access from localhost ( or the loopback IP 127.0.0.1).
    • Enter the server’s IP address in the field. Multiple IP addresses can be accepted, delimited by semicolons.
    • Click the Apply Certificate button. Sym3 Web will then generate a new certificate that includes the specified IP address or hostname. This step may take some time. After the new certificate is installed, the browser will disconnect from the server.

Step2: Restart services

  1. Open the Services (Window Key + “Services”)
  2. Restart Sym3 Auth Server
  3. Restart Sym3 Web Service
  4. Close your web browser
  5. Open your web browser, and open the web application. For example: https://127.1.2.3/Sym3Web